Listing, Payment & Refund Policy

Last Updated: 10 August 2026

This Listing, Payment & Refund Policy ("Policy") governs listing charges, service payments, payment processing, cancellations and refunds for services provided through Mangalpath Private Limited ("Mangalpath", "Company", "we", "us" or "our").

1. Scope of This Policy

This Policy applies primarily to paid listings and related services available through the Mangalpath platform, including eligible property and vehicle listings and other services for which a fee is applicable.

The applicable fee, service and payment conditions may vary depending on the listing type, service category, location and applicable service arrangement.

2. Listing Charges

Certain Partners may be required to pay a listing fee before their property, vehicle or other eligible listing is published or activated on the Mangalpath platform.

The applicable listing fee will be displayed or communicated to the Partner before payment wherever reasonably applicable.

A listing fee may relate to the service of processing, verification, publication, promotion or maintaining a listing for the applicable service period, depending on the selected listing service.

3. Payment Before Listing Activation

Where payment is required before activation, the Partner must successfully complete the applicable payment process before the listing can be activated or published.

Submission of listing information without successful payment does not necessarily result in publication of the listing.

4. Payment Confirmation

A payment will be considered successfully received only after confirmation is received from the applicable payment gateway, banking system or authorised payment processor.

A payment page showing a successful transaction does not by itself guarantee listing approval if the listing is subsequently found to require additional verification or does not meet applicable listing requirements.

5. Pending or Failed Payments

If a payment is shown as pending, failed, cancelled or otherwise incomplete, the relevant listing may remain inactive until payment confirmation is received.

Customers or Partners should not make repeated payments immediately where the first transaction is showing as pending. They should first verify the transaction status or contact Mangalpath for assistance.

6. Duplicate Payments

If a Partner or customer accidentally makes more than one payment for the same service or listing, the duplicate transaction may be reviewed after payment confirmation is received.

Where a duplicate payment is verified and is eligible for refund, the applicable amount may be refunded through the original payment method or another appropriate method, subject to payment-provider processing requirements.

7. Listing Approval and Payment

Payment of a listing fee does not automatically guarantee approval or publication of a listing.

Mangalpath may review the listing after payment and may request additional information or documents.

A listing may be rejected, suspended or removed where the submitted information is inaccurate, misleading, incomplete, unverifiable, fraudulent, unlawful or otherwise does not satisfy applicable listing requirements.

8. No Guarantee of Sale, Rental or Customer Enquiry

Payment of a listing fee does not guarantee:

Sale of a property or vehicle.
Rental of a property.
Purchase of a listed property or vehicle.
A specific number of customer enquiries.
A specific number of leads.
A particular sale or rental price.
A particular customer or buyer.
Completion of a transaction.

Transaction results may depend on customer demand, pricing, location, asset condition, market conditions and other factors beyond Mangalpath's reasonable control.

9. Refund Eligibility

A refund may be considered where:

The same service was successfully paid for more than once due to a duplicate transaction.
Mangalpath receives a payment but is unable to provide the paid service for reasons attributable to Mangalpath.
A refund is expressly approved under the applicable service arrangement.
A payment was received incorrectly and is determined to be refundable after review.

Refund eligibility will be determined based on the nature of the transaction, applicable service terms and the circumstances of the request.

10. Non-Refundable Situations

Unless otherwise expressly agreed by Mangalpath, a listing or service fee may not be refundable merely because:

The Partner did not receive a customer enquiry.
The Partner did not sell or rent the listed property or vehicle.
The Partner did not receive the expected price.
The Partner changed their mind after the listing service was initiated.
The Partner failed to provide required documents or information.
The Partner provided inaccurate or misleading information.
The listing was suspended or removed due to the Partner's violation of applicable terms.

11. Cancellation Before Service Activation

If a Partner requests cancellation before the relevant service has been activated or substantially processed, Mangalpath may review the request for refund according to the applicable service terms.

Refund approval is not automatic and may depend on whether processing, verification, publication or other service activities have already commenced.

12. Cancellation After Listing Activation

Once a listing has been verified, processed, published, promoted or otherwise activated, the applicable listing fee may become non-refundable, except where a refund is expressly approved under this Policy or required by applicable law.

13. Listing Rejection After Payment

If Mangalpath rejects a listing after payment because the listing does not satisfy applicable verification, documentation, legal or platform requirements, the refund eligibility will depend on the circumstances.

Where rejection results from inaccurate, incomplete, misleading or unauthorised information provided by the Partner, the listing fee may not be refundable.

14. Refund Request

A refund request should include sufficient information to identify the transaction, such as:

Name of the Partner or customer.
Registered mobile number or email address.
Transaction or payment reference number.
Date of payment.
Amount paid.
Reason for requesting the refund.
Any relevant supporting information.

Mangalpath may request additional information where reasonably necessary to verify the transaction.

15. Refund Processing

Once a refund is approved, Mangalpath will initiate the refund through the applicable payment method or payment service provider, subject to the provider's processing requirements.

The time taken for the refunded amount to appear in the customer's bank account, card or other payment instrument may depend on the relevant bank, card network, UPI provider, payment gateway or financial institution.

16. Payment Gateway Charges

Where a payment gateway, bank, card network or other payment provider has charged a non-refundable processing fee, Mangalpath may deduct such amount from an otherwise eligible refund where permitted by applicable law and the applicable service terms.

17. Taxes

Applicable taxes, government charges or other statutory amounts may be included in the applicable service price or charged separately where required.

Any refund of taxes or statutory charges will be subject to applicable law and the relevant service and payment conditions.

18. Payment Disputes

If a Partner or customer believes that a payment has been incorrectly charged, the issue should first be reported to Mangalpath with the relevant transaction details.

Mangalpath may investigate the transaction with its payment service provider or other relevant parties.

19. Unauthorised Transactions

If you believe that a payment was made without your authorisation, you should immediately contact your bank, payment provider and Mangalpath.

Mangalpath may request transaction details or supporting information to investigate the matter.

20. Payment Security

Where online payment facilities are provided, payment processing may be handled through an authorised third-party payment gateway or payment service provider.

Mangalpath does not require customers or Partners to disclose passwords, UPI PINs, card PINs or OTPs to Mangalpath representatives.

Customers and Partners should never share such confidential credentials with any person claiming to represent Mangalpath.

21. Changes in Listing Fees

Mangalpath may change listing fees, service charges or applicable pricing from time to time.

Any revised fee will generally apply to new listings or services initiated after the revised pricing becomes effective, unless otherwise communicated.

Fees already successfully paid for an existing listing will generally not be retrospectively changed.

22. Promotional Offers

Mangalpath may occasionally provide promotional offers, discounts or special pricing.

Promotional offers may have separate eligibility requirements, validity periods and conditions.

Unless expressly stated otherwise, promotional discounts do not create a permanent entitlement to the same pricing.

23. Fraudulent or Misleading Transactions

Mangalpath may investigate transactions that appear fraudulent, manipulated, unauthorised or otherwise suspicious.

Where appropriate and legally permitted, Mangalpath may suspend the relevant account, listing or transaction while the matter is investigated.

24. Chargebacks

If a customer or Partner initiates a chargeback or payment dispute through a bank, card provider or payment service provider, Mangalpath may provide relevant transaction information to the applicable payment provider for investigation.

Any resulting adjustment will be handled according to the applicable payment provider's process and applicable law.

25. Contact for Payment and Refund Requests

For payment-related issues, listing charges or refund requests, contact:

Mangalpath Private Limited
CIN: U70200MP2026PTC085826
Email: Mangalpath07@gmail.com
Phone: +91 9993510404
Website: www.mangalpath.com

Registered Office:
C/O Bhawna Bai Vishwakarma, Shivharidham Colony,
Kanad, Agar, Madhya Pradesh – 465230, India

Corporate Office:
3 F, Sector 3, Vaishali,
Ghaziabad, Uttar Pradesh – 201010, India

26. Changes to This Policy

Mangalpath may update this Listing, Payment & Refund Policy from time to time to reflect changes in services, payment processes, business practices or applicable laws and regulations.

The updated version will be published on the website with a revised "Last Updated" date.